![]() In the event that you need repairs, you would need to work with the manufacturer. If you bring a personal computer, the Help Desk is unable to offer any hardware repair work on campus as we are not certified to work on other machines. If you bring a personal Lenovo ThinkPad with an accidental damage warranty, the Help Desk can repair your machine, but is unable to offer you a loaner notebook. Should a notebook purchased through the program need to be left at the Help Desk for troubleshooting or repair, a loaner notebook can be provided, so you can get back to work immediately. Necessary repairs on a Landmark student’s notebook purchased through the Landmark College Student Computer Package (see below) can be performed in-house, with typically a quick (24 – 48 hour) turnaround time. The Help Desk is staffed by certified Lenovo ThinkPad technicians. Contact us at extension 6800, or 80 off-campus, or Support Services Offered We are open Monday through Friday, 8 a.m. The Help Desk is located on the 2nd floor of the Library. We will work with you until we reach a resolution for any technical problem you need to solve. The Help Desk staff are a skilled, friendly team rich in patience and humor. ITS consists of three customer-friendly areas: ITS provides a robust and personalized range of technology services and resources to students, faculty and staff. ![]() The mission of Information Technology Services (ITS) at Landmark College is to provide leadership in the planning and management of college-wide technology-related services and resources, in order to facilitate the effective use of assistive, instructional and administrative technologies and to plan, manage and grow the technology infrastructure in support of college needs.
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